EDM Services & Support
McWilliams Sales & Services, Inc. is committed to providing all of our customers and vendors with superior service. We offer FREE telephone support on any of our products as well as in-house service calls at your place of business. Our current Service Rate Schedule is listed below. Please contact one of our trained technicians for help with all your service and application needs.
Dave Edmunds - Service Manager
Brett McWilliams - Applications / Parts
Gary Dunn - Service Engineer
Todd Dearth - Applications / Service Engineer
2017 IN-HOUSE SERVICE RATES
(FOR CONVENTIONAL EDM MACHINES ONLY) (NOTE: NUCLEAR Projects involve special pricing)
Travel Time - $45.00 per Hour*
In-House Time - $85.00 per Hour
Meals - $35.00 per Day
Mileage - $0.31 per Mile
Airfare - quoted based on cost
Car Rental - quoted based on cost
Gas, Parking, Etc. - quoted based on cost
Hotel Accommodations - quoted based on cost
*Travel time is subject to actual automotive and flight transit time. Customers will not be charged for waiting time at the airport or flight time.
**Above pricing does not include parts, supplies or freight used during service call.
McWilliams offers a large range of financing options through several different lending institutions. Please contact a member of our Sales staff and they can assist you with all your financing needs.
Downloads and Tooling & Software